Deliveroo UAE Rider Support

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Medicines kaise deliver kren?

Jab aap pharmacy pauch jate hai

  • Order ID ko match kare aur sahi package pick kren:
    Order lene se pehle apni app se order number ko pharmacy team ke sath match kren.

  • Package ki conditions ko check (aur hifazat) kren:
    - Iss baat ko yaqini banain ke order ke andar mojood samaan sahih se pack aur sealed hai.
    - Item ko nuksan se bachanay ke liye dhyan se chalaye.
    - Agar pharmacy hospital ke andar hai toh please order collect karne ke liye hospital ke representative ka building ke bahir wait kren. Pharmacy ka contact number aap ko order page pai mil jayega.

Jab customer ke door par pahunchen

  • Customer ki Emirates ID check kren:
    Please customer se uski Emirates ID dikhane ke liye kahain.
    Customer ko order sirf uss waqt dain jab customer ka naam app mein aur Emirates ID par match ho.
    Note: Agar customer ka naam match nahi hota toh customer care se live chat par contact kren.

  • App mein “Check” ki report dain:
    ‘Complete delivery’
    par tap karne ke baad please “thumbs down '' ke icon par tap kren. Neechay scroll kar ke “Something Else” ko select kren phir “Check” ko enter kar ke submit par tap kren.

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