News
Support
Apply to be a rider
Food Safety
Road safety
Rider Kit
Rider Insurance
Menu
News
Support
Apply to be a rider
Food Safety
Road safety
Rider Kit
Rider Insurance
Australia
Belgium (English)
Belgique (Français)
België (Nederlands)
España (Español)
France (Français)
Hong Kong (English)
香港(中文)
Ireland
Italy (English)
Italia (Italiano)
Kuwait
Netherlands (English)
Nederland (Nederlands)
Singapore
United Arab Emirates
United Kingdom
Deliveroo UAE Rider Support
Orders
Change topic
How to deliver stacked order?
If there’s an emergency while I’m on an order, what should I do?
What do I do at the restaurant?
Is delivery priority given to certain riders?
Who do I contact for order related queries?
How to deliver medicines?
Can customers tip me?
How far could I have to travel to the customer or restaurant?
What if I can't carry all the items in a delivery?
What should I do if my vehicle breaks down or my equipment stops working?
Other topics
Fees
See all FAQs
Orders
See all FAQs
Safety
See all FAQs
Insurance
See all FAQs
New Riders
See all FAQs
Account
See all FAQs
Kit
See all FAQs