Yes, customers can either tip you only when they place their order or after delivering the order in cash.
You keep 100% of the amount the customer tips you.
If you get a tip after you've delivered an order we'll send you a push notification so you know when your great service has stood out.
The best way to get tips is to give great service by:
- Heading straight to the customer - They’ll be waiting for you
- Riding with care - This will help stop food from spilling or packaging being damaged
- Checking the delivery notes - They may contain instructions on how to identify the customer’s location or access their building
- Being respectful - a polite goodbye and a polite greeting can create a memorable customer experience